FAQ

General questions

What is required to cooperate with the company?
Being of age and having a wish to do so.

Are there guarantees of protection of the invested funds?
There is a reserve fund, the size of which is sufficient to fully make accruals for all the investors in the event of force majeure situations.

How can I invest with BIT HIT company ?
To make a investment you must first become a member of BIT HIT company. Once you are signed up, you can make your first investment. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.

I wish to invest with BIT HIT company but I don't have an any ecurrency account. What should I do?
You can open a free BITCOIN account here: https://www.blockchain.com

How do I open my BIT HIT company personal Account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".

Investments Questions

Which e-currencies do you accept?
We accept BITCOIN, ETHEREUM, TRON, TRC-20, ERC-20, BEP-20, LITECOIN, TRON, DOGE, BITCOIN CASH, BITCOIN GOLD AND RIPPLE!

How long does it take for deposit to reflect at account balance?
Usually it can take up to 3-4 hours for reflecting at your account. You can always send us your transaction details right after proceeding your payment, it will be very helpful for us!

Deposit didn't reflected at my account, what should I do
Please send us your transaction details to our support staff email : support@bit-hit.com and they will help you!

Is the option of re-investment available?
Sure it is!

Is it possible to make deposits on different investment plans?
Yes, it is permitted.

Can I make an additional deposit to BIT HIT company personal account once it has been opened?
There is no limits for deposits amount. There is no limit for deposits, you can make it for same or separate investment packages without any limits!

Can I do a direct deposit from my account balance?
Yes! To make a deposit from your BIT HIT company personal account balance. Simply login into your members account and click on Make Deposit and select the Deposit from Account Balance Radio button.

Are there website commissions for depositing funds?
No, users only pay the commission conditioned by the electronic payment systems.

Withdrawal Questions

How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.

How long does it take for my withdrawal to be proceeded?
Usually all withdrawal requests are paid within 24 hours or less.

What is the minimal withdrawal sum?
The minimum sum available for withdrawal is $1. The maximum withdrawal sum is not limited.

Are there website commissions for withdrawing funds?
No, users only pay the commission conditioned by the electronic payment systems.

Personal Account Questions

How can I change my e-mail address or password?
Log into your bit-hit.com account and click on the "Account Information". You can change your e-mail address and password there.

What if I can't log into my account because I forgot my password?
Please contact immediately our support staff and they will help you with it!

After I make a withdrawal request, when will the funds be available on my ecurrency account?
Funds are usually available within 12 business hours.

How can I change my password?
You can change your password directly from your members area by editing it in your personal profile.

Can I lose money?
Your funds are 100% at safe place. There is ABSOLUTELY NO RISK for your investment and funds!

How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.

May I open several accounts in your program?
No. If we find that one member has more than one account, the entire funds will be frozen.

Who manages the funds?
These funds are managed by a team of BIT HIT company investment experts.